McDonald’s Malaysia donated RM250,000 to the Ministry of Health’s COVID-19 Fund to provide personal protection equipment (PPE) for COVID-19 frontline workers.

“As a responsible corporate citizen, McDonald’s Malaysia wants to participate and contribute to the efforts of the Ministry of Health in curbing the spread of COVID-19 in the country. We recognise the sacrifices of the healthcare workers who work tirelessly every day for the health and well-being of Malaysians. This is our small contribution in easing the burden and showing appreciation to the frontliners,” said Azmir Jaafar, Managing Director and Local Operating Partner, McDonald’s Malaysia.

In addition to the PPE donation, McDonald’s Malaysia has also been actively contributing food to about 50 major hospitals across the country since the Movement Control Order (MCO) was announced by the government. The sponsorship of food packs directly benefits over 43,000 frontline workers across the country, including healthcare workers, police, and military personnel.

Precautionary Measures Taken in Light of COVID-19

Since the start of the Movement Control Order (MCO), McDonald’s Malaysia has ensured that high standards of food safety and cleanliness are adhered to within their restaurants as well as through their McDelivery service. Their standard operating procedures (SOP) in the restaurants include:

• All the employees, including all McDelivery riders, would have to undergo temperature checks before they start their duties. If they are unwell, they will not be allowed to work.
• It is a must for all the employees to wear face masks and gloves at all times. This includes crew members who work at the front counter, kitchen, and those assigned to carry out temperature checks of guests and delivery riders before entering their restaurants.
• They conduct frequent temperature checks for their crew on a daily basis and keep track of these records.
• All guests and delivery riders also need to sanitise their hands before entering the restaurants.
• They practise social distancing by marking each waiting spot in the restaurants with red tape to ensure guests and delivery riders stand at least 1 metre apart.
• For delivery riders, a crew member will be assigned to sanitise and clean the delivery bags of each rider before the food is packed into their respective bags.
• After closing hours, each restaurant will assign a manager and 4 crew members to carry out detailed cleaning and sanitisation of different areas of the restaurant. This covers areas within each restaurant like the kitchen, Drive-Thru lane, dining area, and storage areas. They also perform thorough cleaning at all front counters, as well as the Point of Sale (POS) and cashless devices.
• They encourage customers to use cashless payments to minimise physical contact between their employees and the public.

Last month, McDonald’s Malaysia also rolled out the cashless and contactless system for McDelivery service to ensure the safety of its customers and riders:

• Take-away bags are sealed, with the rider’s and crew’s temperature reading plastered on the bag
• Rider will contact customer once they have arrived at delivery spot
• Rider will drop off food at an agreed safe spot
• Rider will stand at least one metre away from customer to minimise contact with customer
• Only cashless payments will be accepted for the McDelivery service

The restaurant crew in all McDonald’s restaurants have been diligently following these health and safety measures accordingly so that customers can enjoy their favourite meals with peace of mind.

For more information, visit www.mcdonalds.com.my.