In support of the Government’s Movement Control Order, Ian Ho, Regional Managing Director of Shopee announced that Shopee will continue business as usual following their extensive discussion and guidance of officials from the National Security Council (Malaysia) and the Prime Minister’s Office.
Following the many queries from Malaysians especially in Sabah and Sarawak, Shopee has announced the following clarifications:
a) Shopee will continue business as usual as e-commerce falls under retail, which was categorised as one of the essential services.
b) All products including daily necessities such as toilet rolls, wet wipes, face masks, hand sanitizers, instant noodles, cooking oil, canned food, coffee, rice as well as fresh produce such as fish, chicken, beef, vegetables and more will still be available for purchase on Shopee.
c) At the same time, Shopee is working closely with its partners, retailers, suppliers such as MYDIN, TESCO, NESTLE, AEON BIG, VINDA, FRESHTAP.MY and more, to ensure that there is sufficient supply to cater to Malaysians’ needs.
d) On Shopee Mart, it holds stocks for close to 10,000 types of products. Shopee will also be taking an additional measure for Shopee Mart by limiting the number of key and essential items that can be purchased by each user to ensure that all Malaysians, regardless of economic standing have fair access to their daily essentials. Additionally, Shopee will continue to provide next-day delivery in Klang Valley and Southern Malaysia for orders made on Shopee Mart by 10am daily excluding Sundays and Public Holidays.
e) Shopee is working closely with its sellers and logistics partners so that precautionary measures such as disinfection of warehouse and vehicles, parcel sanitisation, and temperature checks are done for workers, drivers, and riders in the interest of safety.
f) They will also continue to provide free shipping nationwide to ease delivery costs during this period. However, for orders that are placed with office delivery addresses, its logistics providers will deliver your orders after 1 April 2020.
