Children today are growing up with mobile phones, social media, online videos, gaming platforms, and messaging apps as part of daily life. For many parents, the challenge is no longer whether children should have access to the internet, but how to make that access safer, more age-appropriate, and easier to manage.

 

As children’s online safety becomes a growing national conversation in Malaysia, Tune Talk has launched Epik+ Family Safe, a family mobile plan designed to help parents set digital boundaries directly through the mobile network.

 

The plan is positioned as Malaysia’s first family mobile plan with integrated one-tap parental control enforced at the network level. This means parents do not have to rely only on separate apps, individual device settings, or multiple platform controls to manage what their child can access online.

 

Helping Parents Manage Digital Safety With Less Complexity

For many families, managing online safety can feel overwhelming. Parents may need to adjust settings across different apps, monitor screen time, check devices, and keep up with new platforms their children are using.

 

Epik+ Family Safe aims to simplify this process by placing parental control directly within the mobile network’s data connection. With one tap, parents can choose from three protection levels: low, medium, or high.

 

These settings can block content across up to 56 categories, giving parents more flexibility to adjust their child’s digital access as they grow older and become more independent online.

 

For parents with younger children or early teens, this can help create clearer boundaries around age-inappropriate content, online risks, and unrestricted browsing.

 

 

Why Network-Level Protection Matters

Unlike some parental control tools that need to be installed and managed on the child’s device, Epik+ Family Safe works at the network layer. This means protection is applied through the mobile data connection itself.

 

According to Tune Talk, the service is built on its fully cloud-native mobile network and enabled in collaboration with Nokia. The aim is to give families a lower-friction way to manage digital access without depending heavily on third-party tracking tools.

 

Gurtaj Singh Padda, Co-founder and Chief Executive Officer of Tune Talk, said mobile connectivity has become a child’s first passport to the internet, which means telcos now have a bigger role to play beyond data, speed, and price.

 

“Connectivity is where a child’s digital life begins, and we believe it is also where safety should begin,” he said.

 

What Malaysian Parents Are Worried About

Tune Talk’s Family Digital Confidence Survey found that nearly 1 in 2 Malaysian parents, or 48.1%, ranked access to age-inappropriate content as their top online safety concern.

 

The survey also found that more than 3 in 5 parents still feel unsure or lack confidence in managing their child’s digital habits.

 

These findings reflect a familiar concern among parents today. Children need digital access for learning, communication, entertainment, and social connection. At the same time, parents want better support to guide how that access is used.

 

Padda added that parents are not looking to disconnect their children, but want practical support to help them navigate digital life more safely.

 

What The Epik+ Family Safe Plan Includes

Designed for Malaysian families, the Epik+ Family Safe prepaid plan is priced at RM80 per month and includes:

• One parent line and one child line
• 700GB of high-speed data with no Fair Usage Policy restrictions
• Integrated one-tap parental control with three protection levels
• Personal Accident insurance coverage of up to RM500,000*

The plan is now available through the Tune Talk App, Tune Talk website, and participating Tune Talk retail stores nationwide.

 

Parenting In The Digital Age

The launch event also featured a panel discussion titled “Parenting in the Digital Age”, moderated by Daphne Iking.

 

The session brought together Dr. Shazril Shaharuddin, better known as Dr. Say, parenting expert Fhais Salim, and Jill Yeap, General Manager of Marketing from Tune Talk. The discussion touched on the everyday realities of setting boundaries, understanding online risks, and helping children build safer digital habits.

 

For parents, the conversation around online safety is not only about blocking content. It is also about teaching children how to use technology responsibly, knowing when to step in, and creating rules that fit each family’s needs.

 

As more children go online at a younger age, tools like network-level parental control may give parents an added layer of support. While no single solution replaces active parenting and open conversations, easier safety settings can help families take a more practical first step.

 

For Malaysian parents looking for a mobile plan that combines connectivity with built-in digital safety support, Tune Talk’s Epik+ Family Safe offers a new option to consider.

 

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